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Top Questions About Our eSIM Networks, Answered

Which eSIM providers does Sim Local work with?

Sim Local partners with top carriers including EE, Three UK, Lycamobile, Orange, Smartroam, DTAC, au Japan, and Digicel. Covering over 150 destinations with reliable mobile data.

Which networks does Sim Local partner with?

Sim Local partners with leading global networks such as Three, EE, Lycamobile, Orange, DTAC Thailand, AU Japan and more. When you select an eSIM plan from Smartroam, you will be automatically connected to a top network in your destination. So you will always be provided with reliable connectivity wherever you travel.

Can I use one eSIM across multiple countries?

Some global plans and regional plans offer coverage in multiple countries. Check the plan details before you buy.

Are all Sim Local network options available in every country?

Network availability varies by destination. Select a destination to view which carriers are offered in your chosen country.

How do I activate my eSIM?

Just scan a QR code and follow our guide. The eSIM carrier activation process takes under 5 minutes on most compatible devices.

Do I need an unlocked phone to use an eSIM plan from Sim Local?

Yes, your device must be unlocked to use eSIM plans purchased from Sim Local. This is to ensure compatibility with our network partners.

Is my phone compatible with eSIM?

Most smartphones today support eSIM technology, but there are still a few models that do not. Easily check if your smartphone or tablet is eSIM-compatible using our compatibility checker.

Can I use my eSIM with an iPad Pro?

Yes—our eSIMs work with most iPad Pro, iPhones, and eSIM-ready Android models. Use our device compatibility checker to confirm..

What if I change my mind?

We offer no-quibble refunds on most eSIM purchases. Check our terms before buying.